Friday, March 13, 2009

Winning someone over

"Don't waste my time," Varusai growled. Today, he is not only a customer but a staunch advocate.

One of the best way, I have found, to turn someone who says no into someone who says yes is to ride to the person's rescue when the chips are down.

The point is this: If you have opportunity to add value in an ethical way as a means of moving a stalled relationship forward, by all means take the opportunity.

Remember, French poet Jacques Delille once wrote: "Chance makes our parents, choice makes our friends"
From left: Cherry, Ernie, Mimi, Athens

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