CiBTM starts tomorrow.
Selling at a trade show or roadshow is not a normal physical activity. Standing on ultrahard concrete (that gets harder by the hours) and being nice to visitors all day will strain even the most seasoned sales veteran.
To find that to feel our best and be our best, we must be in good physical condition.
Getting in shape for the show will keep our energy high all day long. This way, we'll be way ahead of our competition.
Johnson (right), Alex (centre)
Relationships are a union of 2 imperfect individuals and by staying committed even when it doesn't feel all that good, we can make the relationship stronger. Sometimes walls have to come down, habits and priorities have to change.
This much I know: It takes courage, commitment and character to work it out.
Here's the brutal truth: the higher the corporate mountain we climb, the more people will evaluate, judge, and criticize us. The more successful we become, the larger the pool of people who will potentially dislike us.
The expression "what goes around, comes around"really is true. I know it to be true. It has been proven in life.
More and more communities are built on the internet nowadays. Communities are built around common interests, such as tasting fine wines, listening to R&B music or practices: sales leaders no matter where they reside.
Having a customer base that shares a common interest such as travelling is priceless. We can create a community to keep these customers coming back for more. And by eavesdropping electronically on customers'public communication with one another, we'll learn what's on their mind, what they value and what they care about; in short - you have our hands on these people's pulses.
Most companies would kill for this kind of information. Fostering community can be very good for business.
Have you ever worked for someone with impossible deadlines? Have you ever been forced to produce with a lot less than your competition? I have learned invaluable lessons and that experience changed my thinking and behaviour. It's clear to me that these ruthless use of time and demands to do it quicker and better separate winners from the losers. But I never confuse haste with speed.
Be an owl, I was told. Owls, they say, are supposed to be wise because they appear wise all the time and hoot only occassionally.
"I wish you'd learn to save once in a while."
"You're a cheapskate"
"Why don't you mind your own business?"
"Is money so important to you?"
"I should never have married you."
Why hasten unhappiness with a retaliatory retort? I'll spare myself the unnecessary follow-through. Leave my blood pressure closer to normal.
This attitude, I find, retains friendships and close the door on many of the delibilating diseases that unhappiness can bring.
I know. I've tried it.
Caring is not a warm fuzzy new age concept. It's good business.
Staff treat customers exactly the way they're treated by their leaders. Companies that care for their staff attract the best talent and keep that talent longer. Teams perform better when they're led by caring leaders.
In a nutshell: people don't care how much we know until they know how much we care.
I always try to offer respect, understanding and acknowledgement so that I'll foster incredible loyalty.
from left: Shirley, Vic, Colin
"Talk the talk and walk the walk,"Dato Ong used to preach.
My overall goal is to improve the business' position by creating an environment of speed,agility, creativity and flexibility. So, by bringing my actions and words into alignment, I hope to increase my credibility with the important Generation X and Y members of my team.
Some family members feel they have not only the right but an obligation to tell when they think someone's doing something wrong.
To the one who is being told to do things differently, what comes through loudest and clearest is the criticism. But the one offering suggestions and judgments is usually focused on the caring.
It's impossible to say which is right; both meanings are there. But I can only say this: I care, therefore I criticise. 
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