"You don't lie, we know," Roanna jested to her colleague in between sips of her shark bone soup. "You don't tell the truth that's all."
When people speak, their words convey varying degrees of truth. This does not necessarily mean they deliberately lie (although that does happen) but rather that they don't always say with 100% honesty what they really think, feel or know.
That's why, us in sales, consider body language and nonverbal messages we receive as powerful guideposts in an interaction
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