The way I see it is being a successful leader in a dynamic environment is not based on whether my team members make mistakes, but on how I respond to them.
No one feels good about making errors.When they're significant, they usually create self-doubt, loss of esteem and embarrassment.
I try to use the 3-R approach. Get them to turn mistakes into learning by reviewing what happened, rethinking new responses and rehearsing them until it becomes automatic.
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