Tuesday, November 18, 2008

Learning negotiation through games

I received acclaim for facilitating Power Negotiation and Consultative Selling courses at Dell and Sime Darby Engineering.

A significant portion of the course is conducted through games.

Some of the game are quick, fun energizers that raise participants' awareness of sales issues. Others are full-scale activities that teach a skill and offer participants the opportunity to practice the skill in an informal, non-threatening environment.

The games not only motivate the salespeople to do their jobs better; they also bring new meaning and motivation to their job. In turn, their success has helped their organisations to prosper.

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