Monday, August 4, 2008

It is not who you know...rather...it is who KNOWS you that counts

Starwood embraces a great feedback system roundly known as 360-degree feedback. It is a multi-rater feedback process designed to provide feedback to leaders on how well they are performing which incorporates ratings from oneself, direct reports, superiors, peers, subordinates and others. A special segment in it, solicits written comments from each rater. Some of these comments are shown here exactly as written in the survey:

" Being a very cheerful, positive and suppoortive person certainly makes him highly approachable in terms of personal or work related"

"Very positive and upbeat"

"Pleasant and outgoing personality"

"Very firm in his decision, a fighter"

"His ability to communicate with the team and his important clients effectively and passionately"

"very proactive. show great enthusiasm to achieve goal and obtain result. Very result oriented individual"

"Paul is an honest and caring individual, that is an extremely high pressured environment. Of which he manages to maintain his composure and professionalism in these situations."

Have you ever had a boss, a peer, a subordinate you simply didn't connect with? How did this affect your performance, attitude and behaviour?

I have been raised on this simple principle - build bridges on the road to results: nurture relationships with people.
Danny, Director of Rooms

No comments: