Friday, June 25, 2010

Listening does not mean agreement

"Active listening and acceptance does not mean agreement." This was the quote of the day which I read on the internet.

My experience in sales taught me that listening without criticizing does not mean that people agree with what is being said. It simplymeans that they accept the person and recognise his right to his opinion. After they listen, they may reject or accept part or all of what has been said.

Indeed, listening does not mean agreement.

No comments: