See the world through their eyes

"I like you. You are direct and open," Steve spoke approvingly in the T815 train from Guangzhou to Hong Kong.

In business, people skills are imperative if we are to survive.

In a seminar I attended, the class was asked to a show of hands for "how many of you have ever resigned from a job because of difficulties with someone you work with, or someone you have to have contact with for work?" At least 1/3 of the group raised their hands.

Working in any company can be tough, demanding and frustrating at times. We often have to handle pressure from all sides. Sometimes our performance is dependent on the contributions of other people. We have to be kind to unkind people. We have to smile when all we want to do is finish our tasks and go home.

I sincerely believe that if we took the time to look at the world through the eyes of the people we are relating to, we would find our workplaces would run with less friction.

Standing from left: Diah, Nadeem, Donna

Seated from left: Shirley, Marie,Jiaye