It is action, not words which is key to building trust, image and a relationship.
If a salesperson whom you hardly know says, "just trust me," what is your first reaction? Is it trust? Or suspicion? Trust must be earned and it is earned by the actions that are taken.
The smallest actions can make the biggest difference. To make huge strides, we take small steps. A single word can make or break us; a last straw broke the camel's back.
If a man is overweight, it's because he has eaten too many calories over a long period of time, not because of a big dinner the night before. If a man is a good partner, it's not because he gave her flowers and chocolates yesterday, but rather, because he has been faithful and caring to her over many years.
While BIG things are worth celebrating, don't wait for that one big chance to show our trustworthiness. We get thousands of small ones. Consistency in spite of who is watching is what matters to people. This is true for every interaction between a leader and a team member, and a salesperson and a prospect. The leader or salesperson is trusted either more or less on the basis of every single experience.
Play the cards you are dealth with, and play them well, until you get dealt a new hand.
If a salesperson whom you hardly know says, "just trust me," what is your first reaction? Is it trust? Or suspicion? Trust must be earned and it is earned by the actions that are taken.
The smallest actions can make the biggest difference. To make huge strides, we take small steps. A single word can make or break us; a last straw broke the camel's back.
If a man is overweight, it's because he has eaten too many calories over a long period of time, not because of a big dinner the night before. If a man is a good partner, it's not because he gave her flowers and chocolates yesterday, but rather, because he has been faithful and caring to her over many years.
While BIG things are worth celebrating, don't wait for that one big chance to show our trustworthiness. We get thousands of small ones. Consistency in spite of who is watching is what matters to people. This is true for every interaction between a leader and a team member, and a salesperson and a prospect. The leader or salesperson is trusted either more or less on the basis of every single experience.
Play the cards you are dealth with, and play them well, until you get dealt a new hand.
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