How well do we use conflict to improve our relationships rather than destroy them?
In my many years of work in a sales environment, I have seen seller/buyer and couples' lives ravaged by arguments, denial and blame. Yet, I have also seen relationships rebuilt with empathy, sensitivity and compassion.
At some point in our adult lives, all of us have lost control of emotions. Frustrations mount, heart rate rises, pulses quicken. We've all said and done things in the heat of the moment that we've later regretted.
Communication skills and styles develop and change with our own personal development. It is important to remember that even though we're communicating well right now, the situation can change dramatically when we least expect it.
No matter you and your partner are upset about, you must never forget the main objective: to be heard and understood. All of us want to believe our feelings matter to our partner, that understanding who we are and supporting us in our endeavours is one of our parner's top priorities.
When we communicate our thoughts is just as important as how we get our message across. Sometimes it's not what we say so much as what we didn't say that creates the problems in our relationships. Most of us know that "right" thing to say in any situation, but we get so caught up in our own lives that we didn't bother treating our partners and close friends with the same tact and civility that we extend to our clients and coworkers.
In both personal and professional relationships, a willingness to settle can be more important than "being right." Within every conflict lies a golden opportunity to find new common ground and grow stronger.
In my many years of work in a sales environment, I have seen seller/buyer and couples' lives ravaged by arguments, denial and blame. Yet, I have also seen relationships rebuilt with empathy, sensitivity and compassion.
At some point in our adult lives, all of us have lost control of emotions. Frustrations mount, heart rate rises, pulses quicken. We've all said and done things in the heat of the moment that we've later regretted.
Communication skills and styles develop and change with our own personal development. It is important to remember that even though we're communicating well right now, the situation can change dramatically when we least expect it.
No matter you and your partner are upset about, you must never forget the main objective: to be heard and understood. All of us want to believe our feelings matter to our partner, that understanding who we are and supporting us in our endeavours is one of our parner's top priorities.
When we communicate our thoughts is just as important as how we get our message across. Sometimes it's not what we say so much as what we didn't say that creates the problems in our relationships. Most of us know that "right" thing to say in any situation, but we get so caught up in our own lives that we didn't bother treating our partners and close friends with the same tact and civility that we extend to our clients and coworkers.
In both personal and professional relationships, a willingness to settle can be more important than "being right." Within every conflict lies a golden opportunity to find new common ground and grow stronger.
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