One key message which was repeatedly mentioned at the recent SRM conference was about being authentic.
Mean what you say and say what you mean. Appearing to hide something breeds skepticism. Being candid, whether it is about business performance levels or hard economic conditions, puts your team members on the same page and builds trust.
Some leaders withhold bad news because they are more worried about being liked than dealing with issues that affect everyone. Those who are frank and transparent become trusted, and the team remains unified. Frankness and authenticity inspires.
Mean what you say and say what you mean. Appearing to hide something breeds skepticism. Being candid, whether it is about business performance levels or hard economic conditions, puts your team members on the same page and builds trust.
Some leaders withhold bad news because they are more worried about being liked than dealing with issues that affect everyone. Those who are frank and transparent become trusted, and the team remains unified. Frankness and authenticity inspires.
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