Wednesday, February 23, 2011

Neutralization

"After a full day of travelling on the road for 6 hours, flying for an hour, we were told that the hotel we were booked in is full and there is no room for us," Michael recounted. "I almost went berserk."

Life is a continual series of conflict situations. The way in which we respond to those situations determines our happiness.

I normally try to exchange my frustrations and anxieties into something socially and emotionally acceptable. This is the way it works: I had a bad day on the road. I feel like killing that front office duty manager who messed up my request. Instead I go workout in the gym and soak in the tub for a nice bubble bath.

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