Aligning with the boss

Avril and I

The conclusion of a few studies: "There is frequently a significant gap between what a superior thinks a manager's job really entails and what the manager thinks that job entails."

As a sales leader, we have to meet the needs and expectations of our superiors while at the same time performing critical functions for our direct reports who need us to get their work done.

I find that my boss is more likely to get behind my efforts at improving the performance of my work unit when my support and actions are properly aligned with what my boss needs.