The string

"Shirley is doing a great job at AIME," john informed me overt he phone, even without my asking.

One of my analogies I frequently use is to hand people a 12- inch string and offer $100 to the first person who can push it from one end of the desk to another in a straight line. Everyone's always motivated, but no one can do it. The string always coil and resists.

It's the same with people. If we push people, they resist. We can lead willing people, by training, coaching, answering questions and helping them. But we can't push them, and indeed, I won't. Somebody who has to be pushed has the wrong attitude.