"Your senior sales manager is a gem," Helen pointed out. "Her follow-up is excellent."
I realise we only have one way to differentiate ourselves, and that's through our people. After all, every company has access to the same sources of capital (well almost); product innovations can be copied overnight.
That leaves our people as our source of competitive advantage.
When I interview to hire, I look for "want to" types. Business in addition to becoming more profitable, becomes simpler - and a lot more fun.
From left (back row): Let, Elly. Front row: Grace, Chloe, Flora, Stephie
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