We can't be a charismatic sales leader without honing our people skills. Finance, accounting, information technology - almost any kind of intellectual skill - can be taught, for a price. People skills, however, are largely self-taught, and many smart, highly successful people I know forget to teach themselves.
The way I see it: charismatic sales leaders demonstrate their people skills in 3 basic areas: empathy, developing others and customer orientation.
from left: Matt, Shirley, Sabine, Steve, Gurnnel, Chloe
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