There are things we treasure and things that iritate about each person in our lives, including each person in our families. At times those irritation blossom into arguments.
Everything we say to each other echoes with messages left over from our past experience. We react not only to the meaning of the words spoken - the message - but also to what we think those words say about the relationship - the hidden message (tone of voice, phrasing, etc).
A crucial step in breaking the gridlock of frustrating conversations is learning to separate messages from hidden messages.
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